Onboarding
Set up to send with Sherpa
Ready to get started? Here's all the information you need to get up and running fast. Explore our onboarding resources, FAQs, and help centre to ignite your same day delivery journey today.
What's the best solution for you?
From streamlining your processes to advanced automated workflows, Sherpa empowers your business to deliver promptly and efficiently - every time.
I'm starting out and sending now and then
Sign up for instant access to our intuitive self-serve platform for creating and managing same day deliveries, live tracking, proof of delivery, and more.
I have an established online store
We integrate with the most popular e-commerce and fulfilment platforms so your customers can access our delivery services in your shopping experience.
I need to integrate with custom systems
Connect your system with our advanced delivery tech via our API to optimise your order-to-delivery management. Reach out for support.
Quick guides for swift sending
Set up for sending
Manage deliveries
Scale with Sherpa
Optimise ops with Hyperbatching
Integrate your merchant platform
Connect with Delivery Solutions
Frequently asked questions
What platforms does Sherpa integrate with?
First things first, get yourself set up with a Sherpa account. We provide integrations directly with your online store or via third-party shipping and fulfilment platforms. We have detailed documentation on all the platforms we support. For our enterprise senders, reach out to our Delivery Solutions team to discuss your needs further.
What delivery services does Sherpa offer?
Priority Delivery and Delivery Window options are available to all our customers. Explore the full range and service types. When configuring your delivery options, you can enable them right within your Sherpa Dashboard or in your merchant platform. For high-volume senders, we offer a few more products to meet your delivery needs, such as Hyperbatching and event-day delivery blocking. Explore more here.
How do I manage multiple deliveries?
We get it. Managing a large number of orders can be a hassle. We’ve developed features that help you streamline this process. If you are using our desktop dashboard, our Bulk upload tools will help you create your deliveries in one go. If you’re integrating with Sherpa, the system does this work for you, automatically bundling for better efficiencies. To manage the orders on your end, we have labelling and Scan and Sort features to support your order logistics.
What are Sherpa's scaling options?
Hey, big sender! If your business sends a large volume of orders every day, we have a range of offerings to support your delivery - from logistics support, account management, and customer rate cards to Hyperbatching products. Explore more here and get in touch with our Delivery Solutions Team.
Where is Sherpa delivery available?
We specialise in ‘last mile’ delivery, with a particular focus under 50kms from pick up to drop off. Our Driver network operates in all major cities across Australia and key non-metro areas. Learn more.